Congratulations & Due to the 2023 Mansfield Awards for Claims Excellence Finalists, Winners and Sponsors – Prof. Allan Manning’s Weblog


Final night the seventh Annual Mansfield Awards for Claims Excellence have been held at a gala occasion on the Institution in Sydney.

The judging of those awards takes an enormous effort with 755 scores for 242 insurer manufacturers. It was pleasing to see that extra of the claims scores went up in the course of the previous 12 months than went down, a reversal of what occurred final yr.

In truth, 114 scores elevated whereas solely 73 went down. The utmost improve was 1.5 stars and the most important drop was 1 full star.

The complete checklist can be accessible this morning on

Following this work, the finalists and winners of this yr’s Mansfield Awards have been decided. These I’m happy to checklist beneath:

Private Strains – Finalists

  • Allianz
  • Funds Direct
  • Hollard Insurance coverage Firm Pty Ltd
  • Insurance coverage Australia Restricted
  • QBE Insurance coverage (Australia) Restricted

Winner Funds Direct

SME Property and Casualty – Finalists

  • Allianz 
  • CGU Insurance coverage
  • Hollard Insurance coverage Firm Pty Ltd
  • QBE Insurance coverage (Australia) Restricted
  • Vero Insurance coverage

Winner Vero Insurance coverage

Company Property and Casualty – Finalists

  • Berkshire Hathaway Specialty Insurance coverage
  • FM International /AFM
  • HDI International Specialty SE – Australia
  • Liberty Specialty Markets
  • Zurich Australia Insurance coverage Restricted

Winner Zurich Australia Insurance coverage Restricted

Speciality Finalists

  • EBM RentCover
  • GT Insurance coverage
  • Interruption Underwriting Companies
  • NTI Restricted

Winner NTI Restricted

Gold – Total Winner Finalists

  • Allianz
  • Funds Direct
  • Vero Insurance coverage
  • Zurich Insurance coverage Australia Restricted

Winner Vero Insurance coverage

Purple Mansfield for going above and past.

Winner Nick Albrecht, Allianz

Thank You

My private due to our fantastic and beneficiant sponsors, Steadfast Claims Options and icare. Each have been with the Mansfield’s since their inception.

The Mansfield’s stay a not for revenue occasion with the proceeds going to the Amal Mulia Orphanage in Bengkulu, Sumatra, a stones throw from Fort Marlborough, the location of the declare that gave rise to Lord Mansfield’s seminal determination, giving rise to the precept that Utmost Good Religion by all events to the contract in insurance coverage is critical for insurance coverage to work.

My thanks additionally to our fantastic and passionate visitor speaker, Michelle Forrest from QBE Insurance coverage (Australia) Restricted and our Grasp of Ceremonies, Nathan Strempel, each of whom volunteered their time.


This yr’s awards have been devoted to Greg Pynt, a former key notice speaker on the Mansfield’s, and a real buddy of the awards, the orphanage, and normal insurance coverage, and most significantly of all a champion of the precept of Utmost Good Religion. His passing was an enormous shock and a reason for a lot unhappiness. Our condolences to his household and mates.

Closing Remark

From the very begin of the Mansfield’s we now have been below stress to develop the awards to others within the claims enviornment. This stress has solely elevated yr on yr. We are actually rigorously contemplating this and I’d ask you to maintain a glance out for extra on this within the close to future.


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